Term and Conditions

1. Welcome to Cycle Sport Shop

Welcome to Cycle Sport Shop! By accessing our website at cheapbikestore.com and making purchases from us, you agree to be bound by these Terms and Conditions. We’re passionate about cycling and committed to providing you with quality products and exceptional service.

2. User Obligations and Responsibilities

2.1 Account Registration

While you can browse our site without registration, creating an account enables faster checkout and order tracking. You are responsible for:

• Maintaining the confidentiality of your account credentials
• Providing accurate and current personal information
• All activities that occur under your account

2.2 Prohibited Activities

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data from our site

2.3 Age Requirements

You must be at least 18 years old to make purchases on our website, or have parental consent if under 18.

3. Products and Services Description

3.1 Product Categories

We specialize in a comprehensive range of cycling products including:

• Bicycles: Full-Suspension, Gravel, Hardtail, Mountain, Rigid, Road, Sport/Performance, Track, Triathlon
• Frames: Mountain Frames, Road Frames
• Components: Parts and accessories for all cycling disciplines

3.2 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and update information as needed.

4. Ordering and Payment Terms

4.1 Order Process

When you place an order:

• You receive an order confirmation email
• Orders are processed within 1-2 business days after payment confirmation
• We reserve the right to cancel any order for reasons including pricing errors, product unavailability, or suspected fraudulent activity

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in US dollars. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two primary shipping options:

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after dispatch
• Free Shipping: Available for orders over $50 via EMS – 15-25 business days after dispatch

5.2 Delivery Areas

We ship globally to most countries, excluding parts of Asia and remote areas. Delivery times are estimates and not guaranteed.

5.3 Order Tracking

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

6. Returns and Refunds

6.1 Return Policy

You may return or exchange most items within 15 days of receiving your order. All returned items must be in original condition – unused, unassembled, with all original tags and packaging intact.

6.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Bike parts that have been installed or show signs of use
• Any items from our Parts category that have been opened or used
• Customized or specially ordered items
• Products that have been assembled or show signs of wear
• Items from Mountain Frames, Road Frames, and other specialized components categories

6.3 Return Process

Follow our 4-step return process outlined in our Returns Policy. Return shipping costs are the customer’s responsibility unless the return is due to our error or a defective product.

6.4 Refund Processing

Refunds are processed within 5-7 business days after we receive and approve your return. The timing of when funds appear in your account depends on your financial institution.

7. Intellectual Property

7.1 Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of Cycle Sport Shop or our content suppliers and protected by international copyright laws.

7.2 Trademarks

“Cycle Sport Shop” and our logo are trademarks of our company. You may not use our trademarks without our prior written permission.

7.3 License

We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of our site or its contents.

8. Limitation of Liability

8.1 Product Use

Cycling involves inherent risks. You are responsible for:

• Proper assembly and maintenance of all products
• Using appropriate safety equipment
• Following local traffic laws and regulations
• Ensuring products are suitable for your intended use

8.2 Liability Cap

To the fullest extent permitted by law, Cycle Sport Shop’s total liability for any claim related to your use of our website or products shall not exceed the purchase price of the product in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of EL PASO, US.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website constitutes acceptance of any changes.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Address: 3353 Atha Drive, EL PASO, US 88558
• Response Time: Within 24 hours during business days

Thank you for choosing Cycle Sport Shop. We’re committed to ensuring your cycling experience is exceptional from browsing to riding!