Introduction

Welcome to Cycle Sport Shop! We are passionate about cycling and committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at cheapbikestore.com. By using our site, you agree to the terms outlined here. We adhere to global privacy standards, including GDPR and CCPA, to ensure your data is handled responsibly.

Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

  • Personal Information: When you make a purchase or create an account, we collect details like your name, email address, shipping address (e.g., 3353 Atha Drive, EL PASO, US 88558), and payment information (e.g., credit card details processed securely via third-party providers).
  • Technical Data: We automatically collect information such as your IP address, browser type, and device details to optimize our website performance and security.
  • Cookies and Tracking Data: We use cookies to remember your preferences, analyze site traffic, and personalize your experience. For example, cookies help us show you relevant bike models like Full-Suspension or Road Frames based on your browsing history.
  • Communication Data: If you contact our support team at [email protected], we may store your messages and contact details to assist you.

How We Use Your Information

Your data helps us deliver the best cycling products and services. We use it for:

  • Order Processing: To process payments, ship orders globally (excluding parts of Asia and remote areas), and send confirmations. We leverage secure methods like PayPal and credit card processing for efficiency.
  • Customer Support: To respond to your inquiries and provide personalized assistance, ensuring you get the most out of our Mountain or Gravel bikes.
  • Website Improvement: To analyze how riders like you interact with our site, helping us enhance our menu categories like Hardtail or Triathlon.
  • Marketing: With your consent, we may send updates about new products, such as Parts or Sport/Performance gear, via email. You can opt out anytime.
  • Security: To monitor for fraud and protect your information, aligning with our commitment to “Military-Grade Encryption” and PCI DSS compliance.

Sharing and Disclosure of Information

We value your trust and only share your data in the following circumstances:

  • Service Providers: We partner with trusted third parties for payment processing (e.g., Visa, MasterCard, PayPal), shipping, and analytics. These providers are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or protect our rights.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity, with notice provided.
  • Global Operations: As we ship worldwide, data may be processed in the US or other countries with adequate privacy protections. We ensure all transfers comply with international standards.

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

Your security is our priority. We implement robust measures to protect your data:

  • Secure Storage: Data is stored on encrypted servers with access limited to authorized personnel. We do not store sensitive payment details on our systems.
  • Encryption: All transactions are protected by SSL technology, similar to “Military-Grade Encryption,” ensuring your financial information is safe.
  • PCI DSS Compliance: We follow Payment Card Industry Data Security Standards to maintain the highest level of security.
  • Retention: We retain your data only as long as necessary for business purposes or as required by law. For example, order records are kept for tax and warranty purposes.

Despite our efforts, no online system is 100% secure, but we continuously update our protocols to mitigate risks.

Your Rights

As a user, you have control over your data. Depending on your location, you may have the right to:

  • Access and Correction: Request a copy of your personal data or update inaccurate information.
  • Deletion: Ask us to delete your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Data Portability: Receive your data in a machine-readable format for transfer to another service.
  • Restrict Processing: Object to certain uses of your data, such as for direct marketing.

To exercise these rights, contact us at [email protected]. We will respond within 30 days, in line with global regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Types of Cookies: Session cookies (temporary) and persistent cookies (remember your preferences) help us personalize content, such as showing you Road Frames if you’ve shown interest.
  • Third-Party Tracking: Tools like Google Analytics help us understand site traffic and improve our offerings. These providers may use cookies independently—review their policies for details.
  • Control: You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality, like the checkout process.

We do not use tracking for intrusive advertising; instead, we focus on making your ride planning smoother.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted on our website with the effective date. Continued use of our site after updates constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy or your data, reach out to us:

Email: [email protected]
Address: Cycle Sport Shop, 3353 Atha Drive, EL PASO, US 88558

We’re here to help—just like we’re here to get you on the perfect bike!