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At Cycle Sport Shop, we understand that once you’ve selected your perfect bike or components, you’re eager to get out on the road or trail. That’s why we’ve streamlined our global delivery process to ensure your cycling equipment reaches you efficiently, securely, and affordably—no matter where your adventures take you.
Our Shipping Philosophy
Just as we’ve eliminated traditional markups to bring you premium bikes at revolutionary prices, we’ve optimized our shipping operations to provide exceptional value. Whether you’re a competitive road racer preparing for your next event or a mountain biker eager to tackle new trails, we ensure your equipment arrives promptly and in perfect condition.
Global Reach: We proudly ship worldwide (excluding select remote locations and parts of Asia). Based in El Paso, Texas, our strategic location enables efficient distribution to cycling enthusiasts across the globe.
Shipping Options Designed for Cyclists
Standard Shipping – $12.95
Ideal for riders who want their equipment quickly and reliably. Your order will be shipped via premium carriers (DHL or FedEx) with full tracking and insurance.
- Delivery Time: 10-15 business days after dispatch
- Best For: Performance-oriented athletes, competitive cyclists, and anyone needing their gear promptly
- Features: Full tracking, secure handling, insurance included
Free Shipping – Orders Over $50
Perfect for value-conscious cyclists who want to maximize their savings without compromising on quality delivery.
- Delivery Time: 15-25 business days after dispatch
- Carrier: EMS (Express Mail Service)
- Best For: Budget-minded riders, accessory orders, and those with flexible timing needs
From Our Warehouse to Your Doorstep
1
Order Processing
1-2 business days
2
Quality Check
Rigorous inspection
3
Dispatch
Expert packaging
4
Delivery
To your address
Every bike and component undergoes our signature quality check before dispatch. We package all products with the same care we’d want for our own equipment, ensuring your Felt FR FRD DISC road bike or full-suspension mountain bike arrives in race-ready condition.
Important Delivery Information
Order Processing: All orders require 1-2 business days for processing, quality verification, and careful packaging. During peak seasons, processing may occasionally extend slightly—we appreciate your understanding.
Customs & Import Duties: For international orders, any applicable customs fees or import taxes are the responsibility of the customer. These vary by country and are not included in our shipping charges.
Tracking Your Order: Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your delivery’s progress directly through the carrier’s website.
Delivery Exceptions: While we strive to meet all estimated delivery times, occasional delays may occur due to weather, customs processing, or carrier issues. We appreciate your patience should these rare circumstances arise.
Satisfaction Guarantee: If you’re not completely satisfied with your purchase, we offer a 15-day return policy from the date of delivery. Your satisfaction is our priority—because we’re cyclists too, and we know how important the right equipment is to your performance.
Ready to Ride?
Join thousands of cyclists worldwide who’ve discovered that premium performance doesn’t require premium shipping costs. Whether you’re upgrading your road bike components, seeking a durable hardtail for mountain trails, or investing in a versatile gravel bike for adventure, we deliver more than just equipment—we deliver enhanced cycling experiences.
Have questions about delivery? Contact our team at [email protected]—we’re always happy to help fellow cyclists.
Cycle Sport Shop • 3353 Atha Drive, EL PASO, US 88558 • Global Shipping Available